Customer Service for The Millennial

Make sure your team knows the customer service best practices for our globalized economy.

andresr06552Every member of your organization represents your organization. In an increasingly technologically connected society, stories of how your organization handles its customers will precede you. “People skills” are critical for personal and organizational success. Your team must have a solid foundation in customer service best practices. Our Customer Service for Millennials course covers an array of the most effective strategies ensuring customer service excellence. As always, The JKS Group will work with you to develop a customized course that will incorporate our proven strategies with your organization’s customer service guidelines. Consistency is imperative and each customer should receive the same experience that continuously exceeds their expectations. We’ll make sure your team is prepared for the challenge.

Customize the course agenda to meet your needs.

The JKS Group offers organizations an opportunity to develop a customized course agenda that will incorporate your company’s corporate culture and best practices into the workshop. The JKS Group has been commended for our customized training classes and will work with you to ensure your team receives a rewarding learning experience. This training seminar on providing excellent customer service gives your team the skills they need to convey professionalism, impress customers, and for your organization to gain a competitive advantage.

Participants will learn:

  • How to build relationships with customers and how to gain a competitive edge.
  • Tactics to fully understand your products in such a way that builds customer confidence and increases sales.
  • How to decipher a customer’s needs and master effective communication techniques.
  • Successful methods for dealing with customer complaints.
  • Dealing with difficult customers
  • Responding effectively to specific customer behaviors

How Can We Help You Grow?

To make sure your team knows the customer service best practices, click the button below or call us at (559) 297-8400.

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